FAQ

A request for attendance of an ACT F&R Fire Truck; to a community event / school fete / community fete / sporting event
  • We would like to request the use of the Belconnen, West Belconnen or South Tuggeranong Community Room
  • We would like to request the ACT F&R attend our annual school fete.  It would be great if children and parents could view the fire truck and equipment.
  • We have a family and community fun day planned to provide awareness to our organisation within the community and would like to request a Fire Truck attend in support of the event.
  • We are having a community exhibition type of event and would like the ACT F&R to attend and provide fire safety information around the theme of the event. Can we please organise for an ACT F&R pumper and crew to attend over the lunch time hours in the middle of the day when the area is at its busiest
  • We are requesting a fire truck to come to let the children explore and see the fire hoses in action. We are holding our first fete in some years now, raising money to help build a Sensory Garden for students with disabilities, and awareness to the community and surrounding areas of what the school students have to offer. 
  • We are a sporting organisation and we are holding a sponsor and community day to raise money for a charity.  We would appreciate if a Fire Truck and crew could attend.
  • As part of our yearly junior sports presentation we would like to request a Fire Truck and crew attend our event.
  • We are holding a sporting event to raise awareness to our association and raise funds.  We would like to request the ACT F&R attend the event and participate on one of the teams.

Please use the following link to request the attendance of the ACT F&R. Once I have the request for attendance form I will be able to process and check availability. Contact us for availability

A request for an ACT F&R Fire Truck to visit; playgroups / preschools / schools
  • We would like for the ACT F&R to visit our school and provide an fire safety information and show our children the fire truck. 
  • We would like for the ACT F&R to visit our school and show our children the fire truck. 
  • We would like a fire truck to visit our preschool to tell the children about fire safety/awareness and a fire truck visit.  
  • We would like ACT F&R to attend our school talk about how they help the community and how students can stay safe.

Please use the following link to request the attendance of the ACT F&R.  Once I have the request for attendance form I will be able to process and check availability. Contact us for availability

A request to visit the Station; / community groups / Scouts, Guides, Cubs / private request
  • We would like to organise a visit to show a girl/boy the fire truck for their birthday.
  • Our child is crazy about Fire Trucks and would love one day to be a firefighter.  I would like to request a visit to the local fire station so as she/he may look at the fire truck.
  • We are a (Scouts, Guides, Joeys) group and would like to visit the fire station as part of our education/badge program.  We would like to learn about how the ACT F&R serves the community.
  • We represent a community group in the ACT and would like to bring our group to visit the fire station and have a look at the fire truck.  Please use the following link to request the attendance of the ACT F&R.

Please use the following link to request the attendance of the ACT F&R.  Once I have the request for attendance form I will be able to process and check availability. Contact us for availability

Attend evacuation drills
  • We would like to request a fire truck and crew attend our emergency evacuation drill to observe and provide information as necessary.

Please use the following link to request the attendance of the ACT F&R.  Once I have the request for attendance form I will be able to process and check availability. Contact us for availability

Recruitment; community / lateral
  • I am would like to know when the ACT F&R are recruiting.  Please refer to our web site for all current recruiting information. Join ACT Fire & Rescue
Smoke alarm; replace / install / fault
  • How do I know where to install a smoke detector in my house?  Please call your local fire station, or email the ACTF&R Operations Admin Officer on this link ACTFBAdminOfficer@act.gov.au for more information, or to organise an inspection of the property.

  • My smoke alarm is chirping.  Please call your local fire station, or email the ACTF&R Operations Admin Officer on this link ACTFBAdminOfficer@act.gov.au to organise an inspection of the detector. A new battery may be required.

  • What type of smoke and alarms should I purchase and how many do I need? Please email the ACTF&R Operations Admin Officer on this link ACTFBAdminOfficer@act.gov.au who can provide you the relevant information, and organise the local fire station to assist if required.
General Enquirers; information about the F&R / register a complaint / Total Fire Bans / Post Incident questions / media
  • Please refer to the F&R web page to seek further information, or email the ACTF&R Admin Officer for further information, or to lodge a complaint on this link ACTFBAdminOfficer@act.gov.au